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Our Privacy Policy

Privacy Is Important

We recognise that privacy of personal information is important to our customers. Personal information for our business purposes is to be minimal, private, correct, safe and largely in the control of the individual. Except where otherwise legally appropriate we will treat your personal information as private.

Your Say On Your Privacy

If you have a particular concern or query about your personal information held by us you should contact us customers@aquashop.com.au 

The Nature Of Our Business

We are principally a retailer. Retailing can utilise a number of facilities and functions including shops (off the street and in shopping centres), the Internet, promotional material (using various forms including paper and electronic mail outs), credit and other card systems, layby arrangements and reward schemes. As a successful and long established retailer we carry out any or all of these means of business from time to time. We have built an enviable reputation as one of Australia’s Retail Specialists and take pride in servicing our customers.

Obtaining Personal Information

Because of the nature of our business it is necessary to obtain personal information from time to time. However, we will not be unduly intrusive, nor obtain or use information in an inappropriate manner. We will only ask for and use personal information we reasonably need to conduct our business.

If you have received any promotional material and no longer wish to receive it, then upon letting us know we will take you off our distribution list.

Your Access And Control

In accordance with the privacy law we give you access to all personal information that we ask from you and we expect you to keep your information up-to-date and correct any misinformation.

Your Personal Information

We Want You To Know

Your Personal Information is collected to enable us:

  • to process your orders and/or 
  • to inform you of special promotions, new catalogues and important changes to the Peter Alexander business that may be of interest to you. (Note: you may choose not to receive these types of notifications) and 
  • to improve our services 

You may access and update your Personal Information that is held by Aqua Shop Online

  • Only on a need to know basis will some of your Information be passed on to our delivery couriers and catalogue mailing houses to enable accurate and timely delivery of your orders and/or promotional materials and catalogues. Where appropriate and allowed by law we may also provide information to our collection agency.

Any inquiries concerning privacy matters, please contact us at:

Aqua Shop Privacy
PO Box 9166 
G.C.M.C, QLD, 9726. 
Phone No. 
              1300 132 852   

customers@aquashop.com.au 

Our organization is Aqua Shop  

We Reserve The Right

  • to cancel any order, at which time, we will immediately notify this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the monies paid using the original method received.
  • that all orders are subject to availability of stock 
  • to take reasonable steps to verify that the order and credit details are bona fide. 

Confidence

It is important for us that customers with whom we do business have confidence that we handle all information responsibly.